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Terms & Conditions

Faq

Frequently Asked Questions

  • WHAT IS CRM?

    CRM, which stands for customer relationship management, refers to a group of software applications or programmes that enable businesses to monitor all of their interactions with both current and potential consumers. CRM software enables you to manage all of these customers' contact details at the most basic level. Who are the clients, what do they purchase, how frequently do they purchase, etc.

  • WHAT DISTINGUISHES A REAL ESTATE CRM FROM A STANDARD CRM?

    The offered features and customizability make a significant impact. A wide range of sectors is catered to by generic CRMs. While a real estate CRM like Rector Solutions is made to address problems that arise in the real estate industry. As a result, it has specialised features that are best suited to the sector. Additionally, customising conventional CRMs costs a lot of money, whereas Rector Solutions' real estate CRM does not.

  • WHY SHOULD I USE CRM?

    A CRM system enables you to identify current and potential clients, comprehend their preferences and wants, and promptly, effectively, and efficiently reply to their demands. In order to provide a more specialised and catered experience, it allows you to track, organise, and use information.

  • HOW MUCH DO WE CHARGE?

    Users and plans determine the application's costs. The fees are paid to cover the entire number of users purchased as well as the time specified by the plan. All billing is depending on the length of the plan (monthly, quarterly, half-yearly, annually).

  • ARE RECTOR CRM SYSTEMS EXPENSIVE?

    CRM is not expensive and should pay for itself in a few months, if not a few weeks, given the ROI it will provide. There are some CRM solutions that are very pricey and some that are not so expensive. The main expense actually involves integration and effort rather than money. To make the system work in your favour, you must put in more time and effort. The actual app is not that expensive.

  • HOW DOES A CRM AID IN LEAD CONVERSION?

    Due to its automation features, a CRM like Rector Do improves the odds of lead conversion. It automatically gathers leads from all platforms, automatically grades them based on interactions, automatically sends drip marketing emails based on the lead stage, displays the true effect of marketing campaigns on sales, and automatically reminds sales representatives to follow up. All of these elements make sure that a qualified lead receives the relevant communication at the right time, increasing the likelihood of conversion.

  • WHAT SECURITY DO WE PROVIDE FOR YOUR ACCOUNT?

    Even Rector staff cannot access your account credentials because they are encrypted. Your user ID and password are the only ways to access all the information connected to your account, which is stored securely and inaccessible in any other format.

  • WHAT ARE THE FEES FOR CONSULTING?

    The consulting fees are subject to vary without notice and are as stated in the consulting plan. Even yet, the consulting plan that was acquired in accordance with the order entitles you to the fees listed there.

  • DOES RECTOR SOLUTIONS TRACK LEADS FROM OFFLINE MARKETING CAMPAIGNS?

    Yes. Rector Solutions automatically collects leads from all conventional media, including print advertisements, billboards, flyers, TV commercials, and more.

  • WHAT KIND OF INSTRUCTION IS PROVIDED BY US AT RECTOR CRM ON HOW TO USE THE APPLICATION?

    Authorized trainers will handle all training for the application and the "marketing and sales consulting programme," and the terms for the training are supplied individually in the consultation packages. Training is only conducted once, and extra on-demand training is available at the appropriate cost.

  • DOES A CRM AID IN GENERATING HIGH-QUALITY SALES LEADS?

    Yes. The pre-sales stage of Rector Solutions' single solution platform includes a filtering procedure. A pre-sales is assigned to a recently created lead who is aware of the lead's fundamental needs. Based on the encounter, the presales executive rates the lead as hot, cold, warm, or unqualified if the need fulfils the defined criteria.

  • WHAT IS THE DATA BACKUP SOLUTION OFFERED?

    For emergency preparedness, the information is regularly backed up on the server. If there is a hardware malfunction or a natural disaster, this data will be used to recover your information. We guarantee the security and privacy of the data in accordance with our privacy policy, and by no means is this information accessible to the general public.

  • WHAT ARE THE AVAILABLE PAYMENT OPTIONS FOR BUYING THE SUBSCRIPTION?

    For the purchase of our packages, we provide both online and offline payment options. All payments are subject to a 100% initial payment. Taxes are included in the applicable subscription fee, but not in the subscription fee for "marketing and sales consulting"; additional taxes in accordance with state law will be charged for this service.

  • ARE THERE ANY STAND-ALONE SOLUTIONS AVAILABLE?

    The price of our stand-alone solutions, which come in the form of customised application packages, depends on the customization, development, testing, hardware (if necessary), implementation, and shipping fees at the time of purchase.

  • HOW ARE UPDATES COMPENSATED?

    All of our packages come with completely free, lifetime updates. All newly released features that enhance the application's functionality and utility are made available to all customers free of charge while they have a current subscription.

  • CAN CHANNEL PARTNERS OR REAL ESTATE AGENTS USE RECTOR?

    Yes. A real estate developer can grant channel partners restricted dashboard access so they can keep tabs on their leads. By doing this, disagreements over lead-source acknowledgement are reduced.

  • WHAT IS OUR POLICY FOR RENEWALS?

    All accounts are subject to renewal once the accounting cycle is over, and the renewal cycle is determined by the billing plan selected as of the purchase date. Reminders for renewal payments will be issued through phone or email, depending on which service must be renewed. The data previously submitted into the account will be preserved for 45 days following the date of inactivity, after which it will be erased from our servers. If the account is not renewed, it will no longer be accessible.

  • WHAT IS OUR POLICY ON PRIVACY?

    Check out our comprehensive privacy policy page at our site www.rectorsolutions.com

Questions

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